We purchased a six-seat dining table and a four-seat bar from New England Patio and Hearth. Our purchase and delivery experiences were excellent.

Over time, we noticed an issue with the finish on the bar and table tops and the arms of the chairs and bar stools. When I reached out to express my concern, Karen was incredibly responsive. She worked with the manufacturer to ensure the issue was resolved to our complete satisfaction.

What truly stood out was Karen's professionalism, attentiveness, and commitment to customer care. She made the entire process easy and stress-free, and it was clear that the company stands behind their products.

We are very grateful for her support and highly recommend New England Patio and Hearth. They are reputable, reliable, and genuinely focused on taking care of their customers.

M. POISSON